PACE Phoenix Storage Hotfix – Sept 24th, 2024

WHAT’S HAPPENING? 

Due to a recent instance of lower performance in our Project storage system (coda1), we will be working with our storage vendor to apply updates to the underlying device on Tuesday, September 24th. This should not cause any outage, but may result in decreased performance for some operations during the patch deployment. Due to the non-zero risk of outage, we will be working hand-in-hand with the vendor during this operation, and will be monitoring performance closely. Please do let us know if you observe impact to any work during that time, and we will refund jobs accordingly.                        

WHEN IS IT HAPPENING? 
The update process will begin on Tuesday morning, Sept 24th, 2024. 
We will send an announcement when the update is complete. 

WHY IS IT HAPPENING? 

Patches to the storage devices underlying Phoenix Project storage (coda1) have been recommended by the device vendor to improve reliability and performance based on recently observed degraded performance of the metadata servers on our Lustre filesystem.  

WHO IS AFFECTED? 

Phoenix users *may* experience slower performance of Phoenix Project storage during the update, and there is a low risk of outage. 

WHAT DO YOU NEED TO DO? 

Please do let us know if you observe impact to any work using the Phoenix Project filesystem (coda1) during that time, and we will refund jobs accordingly. 

WHO SHOULD YOU CONTACT FOR QUESTIONS? 

For any questions, please contact PACE at pace-support@oit.gatech.edu.