We are currently experiencing degraded performance on Phoenix Project storage. We are investigating with the vendor and will provides updates as we learn more.
Summary: Performance of Phoenix project storage is currently degraded.
Details: Two of our MDS (MetaData Servers) rebooted early Monday morning, March 31, and load averages are unusually high on one of them.
Impact: Researchers may experience significant slowness in read & write performance on Phoenix project storage until we are able to mitigate the issue. Conda environments located in project storage may be very slow to load (even if the python script to run is located elsewhere) or fail to activate, while attempts to view project storage files via the OnDemand web portal may time out.”