Thank you for being a PACE user. Please be mindful that we are closed during the official GT Winter Break, providing only emergency services, and will have limited availability the week of Dec 18th-22nd. If you have an urgent incident, be specific about the request, including deadlines. While we cannot make any guarantees, we will do our best. We hope you enjoy your holiday, stay safe, and best wishes for the new year!
Author: cmoseley31
Network outages across the GT campus
On the morning of August 1, 2019, a distribution router in the Rich data center failed around 9:22 AM, producing network outages across the GT campus. This outage included the single sign-on server, which prevented login authentication to numerous systems across campus, including PACE. OIT has identified the issue, and connectivity was restored around 9:50 AM, but issues remain.
Logins to PACE should now be possible, though intermittent issues may remain. Running and queued jobs should be unaffected. Please contact us at pace-support@oit.gatech.edu if you have any questions or persisting issues. The login failures also affected our access to view user help requests, and we apologize for any delay in responding to requests this morning.
For details on the OIT issue, please visit the link below.
https://status.gatech.edu/pages/incident/5be9af0e5638b904c2030699/5d42eda56788b204bf9f11d4
We apologize for the inconvenience.