Tag: tech support
PACE quarterly maintenance – January ’15
Hi everybody,
Our January maintenance window is upon us. We’ll have PACE clusters down Tuesday and Wednesday next week, January 13 and 14. We’ll get started at 6:00am on Tuesday, and have things back to you as soon as possible.
Major items this time around include:
- routine patching on our DDN system that servers project directories for many users.
- routine patching on the file server that provides the storage for /usr/local and our virtual machine infrastructure (including most head nodes)
- firmware updates on some NFS project directory servers to address stability issues
Additionally, the Joe and Atlas cluster users have graciously offered to test out an upgraded version of the Moab/Torque scheduler software. Presuming we have success with these two clusters, we will look to roll out the upgrades to the rest of the PACE universe during our April maintenance period. If you use clusters other than Atlas and Joe, this the rest of this announcement will not affect you next week. Users of Atlas and Joe can expect the following:
- The current version uses a different database, so we will not be able to migrate submitted jobs. The scheduler will start with an empty queue, and you will need to resubmit your jobs after the maintenance day (sorry for this inconvenience).
- We will start using “node packing” which allocates as many jobs on a node as possible before jumping on the next one. With the current version, users can submit many single-core jobs, each landing on a separate node, making it more difficult for the scheduler to start jobs that require entire nodes.
- You will be able to use msub for interactive jobs (which is currently broken due to a bug), although the recommendation from the vendor company is to use “qsub” for everything (we confirmed that it’s much faster than msub).
- There will no longer be a discrepancy between job IDs generated by msub (Moab.###) and qsub (####). You will always see a single job ID (in plain number format) regardless of your msub/qsub preference.
Other improvements included in the scheduler upgrade:
- Speed – new versions of Moab and Torque are now multithreaded, making it possible for some query commands (e.g. showq) to return instantly regardless of the load on the scheduler. Currently, when a user submits a large job array, these commands usually timeout.
- Introduction of cpusets. When a user is given X cores, he/she will not be able to use more than that. Currently, users can easily violate the requested limits by spawning more processes and threads and Torque cannot do much to stop that. This will significantly reduce the job interference and allows us to finally use ‘node packing’ as explained above.
- Several other benefits from bug fixes and improvements including but not limited to, zombie processes, lost output files, missing array jobs, long job allocation times, etc.
We hope these improvements will provide you with a more efficient and productive computing environment. Please let us know (pace-support@oit.gatech.edu) if you have any concerns or questions regarding this maintenance period.
Major Storage Issue (why were the head nodes unavailable?)
Yesterday (10/26), early evening (4:50pm), it appears one of our primary storage units decided to have a serious crash (page fault in the kernel, if you wanted more detail), and that proceeded to offline a good share of the storage allocated to supporting our VM infrastructure. Since most of the head nodes we run are in fact VMs, this of course meant that the head nodes themselves started having problems handling new job requests and allowing logins.
Please note, any submitted jobs were not affected, only jobs that were in the process of submission around 4:50pm yesterday until 8:30am this morning.
We have restored functionality to this array and will be submitting tickets with the vendor shortly to evaluate what has occurred on the machine, and any remediations we can apply. We may need to reboot the head nodes affected by this to get them to their proper state as well, but we are evaluating where we are before making that call.
UPDATE 1:
Unfortunately, upon review, we will have to restart the head node VMs, and that process will start immediately so that folks can submit jobs as soon as possible.
UPDATE 2:
With the engagement of the vendor, we have identified the likely cause of this problem which will ultimately be addressed during our January Maintenance, due to its requirement for a reboot (which would be service interrupting right now). Thankfully, a work-around for the bug that we could apply without requiring a reboot is available and should keep the system stable until then. At this time, we have enacted that work-around.
PACE clusters ready for research
Greetings!
Our quarterly maintenance is now complete, and the clusters are running previously submitted jobs and awaiting new submissions.
In general, all tasks were successfully completed. However, we do have some compute nodes that have not successfully applied the kernel update. We will keep those offline for the moment and continue to work through those tomorrow.
As always, please contact us (pace-support@oit.gatech.edu) for any problems or concerns you may have. Your feedback is very important to us!
quarterly maintenance underway
Scheduled maintenance has begun. Please see our previous post here for details.
PACE quarterly maintenance – October ’14
Hi everybody,
Our October maintenance window is rapidly approaching. We’ll be back to the normal two day even this time around – Tuesday, October 21 and Wednesday, October 22.
Major items this time around include the continued expansion of our DDN storage system. This will complete the build out of the infrastructure portions of this storage system, allowing for the addition of another 600 disk drives as capacity is purchased by the faculty.
Also, we have identified a performance regression in the kernel deployed with RedHat 6.5. With some assistance from one of our larger clusters, we have been testing an updated kernel that does not exhibit these performance problems, and will be rolling out the fix everywhere. If you’ve noticed your codes taking longer to run since the maintenance in July, this is very likely the cause.
We will also be migrating components of our server infrastructure to RedHat 6.5. This should not be a user visible event, but worth mentioning just in case.
Over the last few months, we’ve identified a few bad links in our network. Fortunately, we have redundancy in place that allowed us to simply disable those links. We will be taking corrective actions on these to bring those links back to full redundancy.
PACE clusters ready for research
Greetings!
Our quarterly maintenance is now complete, and the clusters are running previously submitted jobs and awaiting new submissions.
In general, all tasks were successfully completed. However, we do have some compute nodes that are still having various issues. We will continue to work through those tomorrow.
PACE quarterly maintenance – July ’14
2014-07-15 at 6am: Maintenance has begun
Hi folks,
It is time again for our quarterly maintenance. We have a bit of a situation this time around and will need to extend our activities into a third day – starting at 6:00am Tuesday, July 15 and ending at or before 11:59pm Thursday, July 17. This is a one-time event, and I do not expect to move to three-day maintenance as a norm. Continue reading below for more details.
Over the years, we’ve grown quite a bit and filled up one side of our big Infiniband switch. This is a good thing! The good news is that there is plenty of expansion room on the other side of the switch. The bad news is that we didn’t leave a hole in the raised floor to get the cables to the other side of the switch. In order to rectify this, and install all of the equipment that was ordered in June, we need to move the rack that contains the switch as well as some HVAC units on either side. In order to do this, we need to unplug a couple hundred Infiniband connections and some ethernet fiber. Facilities will be on hand to handle the HVAC. After all the racks are moved, we’ll swap in some new raised-floor tiles and put everything back together. This is a fair bit of work, and is the impetus for the extra day.
In addition, we will be upgrading all of the RedHat 6 compute nodes and login nodes from RHEL6.3 to RHEL6.5 – this represents nearly all of the clusters that PACE manages. This image has been running on the TestFlight cluster for some time now – if you haven’t taken the opportunity to test your codes there, please do so. This important update contains some critical security fixes to go along with the usual assortment of bug fixes.
We are also deploying updates to the scheduler prologue and epilogue scripts to more effectively combat “leftover” processes from jobs that don’t completely clean up after themselves. This should help reduce situations where jobs aren’t started because compute nodes incorrectly appear busy to the scheduler.
We will also be relocating some storage servers to prepare for incoming equipment. There should be no noticeable impact to this move, but just in case, the following filesystems are involved:
- /nv/pase1
- /nv/pb2
- /nv/pc6
- /nv/pcoc1
- /nv/pface1
- /nv/pmart1
- /nv/pmeg1
- /nv/pmicro1
- /nv/py2
Among other things, these moves will pave the way for another capacity expansion of our DDN project storage, as well as a new scratch filesystem. Stay tuned for more details on the new scratch, but we are planning a significant capacity and performance increase. Projected timeframe is to go into limited production during our October maintenance window, and ramp up from there.
We will also be implementing some performance tuning changes for the ethernet networks that should primarily benefit the non-GPFS project storage.
The /nv/pase1 filesystem will be moved back to its old storage server, which is now repaired and tested.
The tardis-6 head node will have some additional memory allocated.
And finally, some other minor changes – Firmware updates to our DDN/GPFS storage, as recommended by DDN, as well as installation of additional disks for increased capacity.
The OIT Network Backbone team will be upgrading the appliances that provide DNS & DHCP services for PACE. This should be negligible impact to us, as they have already rolled out new appliances for most of campus already.
Replacement of a fuse for the in-rack power distribution in rack H33.
— Neil Bright
Update on widespread drive failures
After some consultation with members of the GT IT community (thank you specifically, Didier Contis for raising the awareness of the issue), as well as our vendor, we have identified the cause of the high rate of disk failures plaguing storage units purchased a little bit more than a year ago.
An update to the firmwares running on the internal backplanes of the storage arrays was necessary, and performance and availability were greatly improved immediately after these were applied on the arrays. These firmwares are normally manufacturer maintained materials only, and aren’t readily available to the public like controller firmwares are, which led to some additional delays before repairs.
That said, we have retained the firmwares and the software used to apply them for any future use should other units have issues.
Physical host failure for VMs – potential job impact
This morning (approximately between 3am and 8am) we suffered a failure in one of our physical hosts which makes up part of our VM farm. This failure caused several head nodes to go offline, as well as one of the PACE run license servers for software.
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For ALL PACE run clusters, it would be wise to double check your job runs in case they may have lost their license server prior to kicking off this morning or if it was running during this time.
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The following head nodes went offline, but have returned:
cygnus-6
granulous
megatron
microcluster
mps
rozell
testflight-6
The following license server went offline, but has returned:
license-gt
In the cases of the head nodes, no jobs should have been affected nor any data lost because of nodes being offline.